A woman was given a £90 parking charge after collecting a parcel from a locker outside a Lidl store.
Judy Ayliffe, from Beverley, said she feared other people could be caught out after she parked in the superstore car park outside opening hours – despite the InPost lockers advertising 24-hour access.
Lidl said it introduced parking restrictions in April amid concerns about anti-social behaviour after closing time, but Ayliffe said signs were not clear enough.
After Ayliffe contacted her MP, Lidl said the charge would be cancelled because it recognised “a genuine mistake was made by the customer”. However, the retailer warned other motorists to check signs at stores.
InPost lockers allow customers to collect and return parcels using a code sent to their phone or email.
“The InPost email very clearly stated 24/7 access and even told me which part of the car park to go to,” Ayliffe said.
She visited on 31 May and spent about 15 minutes in the car park while trying to retrieve a collection code from her phone.
“I hadn’t brought my glasses so I couldn’t get the QR code to scan, so I was faffing around.
“I got my parcel and left. I didn’t stay for any other reason.”